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Delivery Information

DELIVERY

 

The delivery will be made within 3-7 working days, depending upon the courier service available in your area. For bulk orders, the duration and expected date of delivery will be notified through telephone or email.


RETURN AND REFUND

 

If you need to exchange the product you purchase or the product is defective, you are allowed to have an one to one exchange with us. However the product returned for exchanged must be in the same unused condition, the tags, product labels must be still intact and still keep in the original packaging. Product for exchange must be within 7 days from date of issue invoice. Exchange can only be done in store. Product can be change to other product, however any price difference between the exchanged product must be made payable to Salam & Sons. We will not to exchange for any printed football shirts and once the product is being used we will not exchange it too. Unfortunately we do not ship to overseas yet. Products sold are non-refundable.


CANCELLATION POLICY

 

To cancel a placed order you can contact our customer care the soonest. Your order can be cancelled only if it has not been processed at time of your contact. You will be refunded the whole amount, if the product has not been shipped. If the product has been shipped, you cannot cancel the order and can only return as per the return policy.

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